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Roccat and local html file  

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Ygg
 Ygg
New Member
Joined: 3 months  ago
Posts: 2
19/07/2017 8:30 am  

I use Roccat on my Mac (OS X 10.11 El capitan) as my default browser.

The only problem I experienced is the following: If I try to open an html file on the mac, either with a double clic on it or open it from the Roccat file menu, the file is not showed in Roccat.

If I try to drag the file in the Roccat client area, the file is showed as usual.

any suggestion?

Tnx,

Ygg


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Support
Admin
Joined: 2 years  ago
Posts: 27
19/07/2017 9:06 am  

Hello Ygg,

Thanks for the information we will look into the issue, can you confirm which Mac you are using
so we can try and create the same environment as you for testing?

All the best,
Sarah Lee (Runecats Support)


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Ygg
 Ygg
New Member
Joined: 3 months  ago
Posts: 2
19/07/2017 2:55 pm  

Hello Sarah,

My environment: MacBook 5,2 (2009). OS X 10.11.6 El Capitan. 4GB Ram.

No other issued noted on Roccat 🙂 Please, feel free to ask me anything useful for this issue.

Thanks for this little jewel: Roccat save me a lot of RAM :-), with respect to famous browser, and it’s speed is very good.

Tnx, 

Ygg

 


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Support
Admin
Joined: 2 years  ago
Posts: 27
19/07/2017 9:29 pm  

Thanks for the information Ygg!
We're looking into this.


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