Runecats Forums



SSL errors  

  RSS

juliebarkley
New Member
Joined: 2 months  ago
Posts: 3
31/08/2017 5:18 pm  

I am a new Roccat user. I would like to use the browser more as it is very clean and fast, but I am getting frequent SSL errors. Here is the error text: 

Runecats Roccat

Houston we have a purrr-oblem!

Reason : An SSL error has occurred and a secure connection to the server cannot be made.

When this happens, the site won't load at all. Is there an easy work around for this problem?


ReplyQuote
Support
Admin
Joined: 2 years  ago
Posts: 27
31/08/2017 5:50 pm  

Hey Julie,

Thanks for reaching out, and welcome to the Roccat community!
I'm sorry to hear you're having issues with SSL errors.

Hopefully I can help, firstly could you try the following steps:

1. Go to Roccat > Preferences > Security and change 'ignore invalid SSL certificates' to YES
2. Go to Roccat > Empty Cache... and choose Empty on the message box which appears
3. Restart Roccat

Let me know if that helps, if not please give us more details about the Mac you are using, such as the 
model of the Mac and which version of macOS you are running.

Warmest Wishes,
Ches Wilson (Runecats Support)


ReplyQuote
juliebarkley
New Member
Joined: 2 months  ago
Posts: 3
01/09/2017 7:05 pm  

Thanks for the welcome!

 

Unfortunately, it still won't load. I have been testing with armstrongeconomics.com as it gives an SSL error 100% of the time. There was one site I visited recently which only gave SSL errors about 50% of the time (it was eclipse related, so I had just left the tab open), which I though was very odd. I don't know if that information is helpful at all.

 

I am running MacOS 10.6.8 on a late 2006 Mac Mini (Intel).


ReplyQuote
laz
 laz
New Member
Joined: 1 month  ago
Posts: 1
07/09/2017 2:57 am  

Im having the same issues - even after changing ssl setting to ignore and clearing cache. 

 

using late 2009 iMac running 10.9.5


ReplyQuote
juliebarkley
New Member
Joined: 2 months  ago
Posts: 3
09/09/2017 6:35 am  

Anyone have any other things to try?


ReplyQuote
  
Working

Please Login or Register